It goes without saying for any business, but in particular for those in the graphic communications space, that having an engaged workforce has never been more important. I get to work with printing companies throughout the country and witness the value of having teams...
The Philie Group Blog
Team Building
Your Next Sales Meeting
A quick note to all sales leaders about your next sales meeting. When I observe some of the leading companies, there are three things that their sales teams are always working on — finding new customers, adding services and depth to existing relationships, and...
Evaluating the Effectiveness of Your Leadership Team
There’s a saying that if it moves, you should measure it. Well I’m not sure if your senior leadership team moves, you should be measuring the effectiveness of the group. It’s one thing to do a performance review on each individual, as they are evaluated based on the...
Differentiate Through Your Client-Facing Team
The definition of your client facing team has evolved over the years. For a long time, the sales rep was the only face the customer knew. Over time, and in more progressive businesses, the customer service and account management team began to take a more active role...
Make Your New Hire a Success
The good news is that your business is growing. The bad news is that you’re short staffed. Finding good applicants has never faced headwinds like it does today. I hear it every day, people don’t apply for your openings, or when they do, they don’t show up for the...
Use Vision, Clarity, and Puzzle Pieces to Help Guide Your Strategy
Vision and clarity are powerful attributes. They are as important to your daily activities as they are to your business. Vision and clarity are also vital as you work on putting a puzzle together. Think about how hard it would be to complete a puzzle without having...