Strategy Planning on a Note Card

This blog originally published in Printing Impressions   As many print businesses thrive, expand their services, and continue to look for that next big thing, a reminder that strategy planning remains an important part of integrating that new initiative into your existing offering. I’m a big believer in business planning as the days of build […]


Top-Performing Companies Connect the Dots for Customer Success

This blog originally published in Printing Impressions.   Characteristics of top-performing companies cover a broad range of areas. While very few are exactly like, it been my experience that they do share many similar themes. These characteristics are woven into the fabric of who they are and how they operate. They are not from a textbook, […]


Three Key Steps to Stop the Leaks and Improve Your Financial Results

This blog originally published in Printing Impressions.   When I recently wrote about having a good dashboard, I mentioned that one of the common denominators we see with leading companies is that they have good information — meaningful, relevant, and timely. Well, what if you receive that information and you aren’t pleased with the results? […]


Validate Your Spot on the Team

This blog originally published in Printing Impressions.   Over the weekend I was reading about the professional ice hockey teams that were evaluating, and either trading or re-signing of a few of my favorite players. The articles by the sportswriters were focused on the player’s stats, their leadership traits, and how well they fit within […]


Validate Your Seat at the Table

This blog originally published in Printing Impressions.   You probably have varying levels of relationships with your customer base. I’m not referencing whether or not you have become friends with your customer, but rather, what level of business relationship have you earned? There are three progressive tiers that I like to look at. And while […]

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