Winning new business has never been more important, and has never been more challenging. With that, you can’t afford to leave anything to chance. If you have a printing organization that is trying to secure accounts, versus transactions, you know that the solutions...
While cooling my heels waiting for one of my recent flights, the airline sent me a text forty minutes prior to our scheduled departure. The message says the flight coming in is departing late due to having to adjust weight issues. Not sure what that means, but OK....
What is the greatest competitive advantage you have over your competition? Maybe you have several areas that you feel are a competitive advantages in the markets you serve. Ok, what are they? If I were to ask five people in your company what they were, would their...
Through this last year, businesses have been weathering the storm regarding supply chain issues, a tightening labor market, and inflation. Most of the leaders that I’ve spoken to, have done OK in managing through these headwinds. Some have done way better than OK, and...
We see it every day. Amateur and professional athletes putting in the work, the extra hours before and after practice just to get better. They work to improve, to get quicker and stronger. They work to make the cut, to make the team, and most importantly, to be the...
It’s critical that you clearly define what problem you are trying to solve as you introduce a new initiative. Whether it’s a software application, a continuous improvement journey, or a new CRM, a clearly defined objective will help everyone sign on to the mission....