Here’s what I think. He probably would not be asking about your presses, or whether you hit your production targets. He wouldn’t ask if you’ve won any industry awards. He probably would ask why your customers keep coming back. I believe that question is as relevant to...
“I should’ve seen this coming,” he told me. “I just kept hoping it wouldn’t really happen.” That phone call still haunts me. This isn’t a story about a bad businessperson. This is a story about having the warning signs, the leading indicators, and not doing...
Getting from here to there safely: the path to transforming your business can feel like a daunting journey. The trail is riddled with potholes, whether you’re a healthy company trying to get to that next level, or a business that is stuck, and can’t seem to get past...
The market has changed at an unprecedented rate, your customers have changed, but a lot of print sales behaviors haven't. But with change, comes opportunity. The potential now lies in the ability and desire of the management team to refocus the direction of the sales...
Congratulations. You’ve run all the numbers a dozen ways and negotiated a fair price and structured the deal that works for both sides. You’ve done the heavy lifting on this deal, and the attorneys have already been looking for their fees. So, what’s missing, and why...
It’s frustrating. Your revenue is up and the production floor seems busy. Your staff is working all out and new accounts are knocking on your door. By the looks of it, the business is working well. Unfortunately, the P&L still looks the same or even worse. You...