Should you focus on taking care of the customers that you currently have, or place an emphasis on winning new business and new opportunities? The answer is yes – both. But now comes the hard part, which is how to do both effectively. Solid relationships enable...
A while back I asked if it was time to re-think the structure of your sales and client facing teams. Maybe you’ve had some reservations about how to make the transition. If you’re like many printing company owners, you’ve got an experienced group of sales folks who’ve...
Companies typically don’t go out of business because they lose money in a month, or a quarter, or for the year. They go out of business because they run out of cash. It can just as easily happen to those companies who are making a profit. These operators sometimes...
The printing industry continues to evolve, with technology advancements, changing customer preferences, and economic fluctuations reshaping the landscape. To thrive in this sector, achieving operational excellence is crucial for printing companies. What is operational...
Is it time to re-think the structure of your sales and client-facing teams? If you’re getting all the business you need, and your plant is consistently on full, I’m not sure I’d change anything. However, if you’re not getting what you need, are the ongoing tweaks to...
Transitioning a family printing business from one generation to the next can be a complex and delicate process. The expectations from each group are not always on the same page. One always wanting to go faster than the other. The amount of work it takes to run a...