What’s the problem? The problem is that your team has grown stale. That doesn’t mean they’re bad people or that they aren’t working hard. In fact, that’s what makes this problem difficult to spot. Everyone shows up. The work gets done. Customers are taken care of. The...
The work you’re best at may no longer be the work your company needs you to do. Face it, you didn’t start your career as a printing company CEO. You most likely came up through sales, production, finance or operations – or maybe a combination of them. You rose to the...
Stop hiring from a position of desperation. I know, it’s much easier said than done, but there’s no time like the present to change the outcome. It’s not fun having to go through a pile of resumes from people you’ve never met, and trying to guess during a brief...
Leading a print business shouldn’t be a solo sport. Going it alone can curtail your ability to grow and to take on the challenges of the day. So, if not solo, then what? The top leaders I’ve seen have built two strong teams around them. There’s an internal team that...
Most Printing company MIS systems are chalk full of data and production information. A few challenges though, are how to extract them in a meaningful way, and then who’s going to own those numbers and defend them – good or bad? If nobody owns the numbers, then nobody...
Here are some of the issues I hear as we enter the back nine, or last six months of the year. Sales are up as profits are down. Things are a bit chaotic, seems like we’ve outgrown our processes. Our staff is comfortable, and borderline complacent. And our initiatives...