It’s hard to get the work out on time, on budget, and to the quality standards your clients deserve every day. It becomes increasingly difficult with the changing dynamics of the workforce and client expectations. How would your departmental leaders do if they had to...
Being a member of a peer group is hard work. These groups are not for the thin skinned. For them to work, each member must be honest about their business and be prepared to give as much as they get. As Rocky Balboa once said, “The world ain’t all sunshine and...
Uncertain times make it very difficult to work in the business, as well as on it. As they say, it’s difficult to think long term while you’re knee-deep in alligators. No offense to the alligators. The market redistribution and economic uncertainty continues for many...
Growing revenue in a printing business has never been more challenging. The clients are difficult to reach, the sales cycles for enterprise level accounts can be long, and the lines between customer service, account management, and actual selling are blurred. The good...
What do you do with folks that aren’t right for the job, and don’t want your help to fix it? Maybe it’s an individual who has been a loyal employee and has moved up through progressively important roles. I recently shared some ideas about how to increase the...
There’s no shortage of day-to-day business impediments, in any business, but particularly in the printing business. Your day is consumed by people issues, clients, equipment and productivity challenges, and outside suppliers and business professionals. And that’s on a...