Leading a print business shouldn’t be a solo sport. Going it alone can curtail your ability to grow and to take on the challenges of the day. So, if not solo, then what? The top leaders I’ve seen have built two strong teams around them. There’s an internal team that...
Here are some of the issues I hear as we enter the back nine, or last six months of the year. Sales are up as profits are down. Things are a bit chaotic, seems like we’ve outgrown our processes. Our staff is comfortable, and borderline complacent. And our initiatives...
Too many hiring processes start off in the wrong direction. A role opens up, someone drafts a job description and it gets posted. The first thing you know, resumes come pouring in and its game on. Where the process begins hitting the guard rails is when the hiring...
In my opinion, there’s no shortage of opportunity in the Printing industry right now. Markets are continuing to shift, technologies are accelerating, and customer needs are evolving in real time. But here’s the part that keeps me up at night when I think about some of...
Here’s what I think. He probably would not be asking about your presses, or whether you hit your production targets. He wouldn’t ask if you’ve won any industry awards. He probably would ask why your customers keep coming back. I believe that question is as relevant to...
Every week brings a pile of decisions with real money and real consequences to your desk. Do you invest in a new press? Upgrade the space, or bring on that new hire you’ve talked about for months or, add that software that the vendor keeps pitching? All of this sits...