Most leaders think they have a “people issue.” In reality, they often have a clarity issue. What does this mean–and it’s not about modifying your eyeglasses prescription. My experience tells me that it begins with having clear expectations for the role and what...
What will you stop doing this year? I don’t mean having that extra scoop of ice cream on a Wednesday night, I’m talking about the things you need to stop doing so that you’ll have time to do the things that are most important to you and your business. These are the...
It’s easy to get caught up in the mindset of being a train conductor. Your daily objectives are to keep the engines gassed up, and the schedules tight. With additional goals of keeping the day-to-day operations gliding along without going off the rails, especially in...
Running a printing company isn’t about luck, it’s about precision (although being lucky doesn't hurt). It’s about knowing where you stand every single day. The best-run print company leaders know their numbers. They know their productivity numbers. They know their...
Print business leaders often think the biggest challenges are talent, technology, or market conditions. Not dismissing these at all, but one that is often overlooked is internal, the belief that we’re already doing all we can. This mindset can quietly cap growth,...
In most of the printing companies I’ve known, sales energy naturally gravitates toward customer retention. And that’s understandable as these are the relationships that pay the bills, keep presses running, and builds trust over time. Sales reps and account managers...