Businesses have client facing teams that are made from a combination of business development reps, account managers, and customer service or project managers. Different companies have different titles for these groups, but they fill the role of hunting for new...
When diagnosing why some companies are at the top of the market and why others are not, one of the common denominators I find is the leadership style of the senior team. Starting with the president, owner, or CEO, the leaders have a clear vision of where they are...
A growing sales trajectory can affect many areas of the business – especially the bottom line of your P&L statement. It can provide new opportunities for the staff and make it easier to reinvest into the company. But when a major customer departs, or the economic...
It starts with knowing what you are good at, and no, it’s probably not something highlighted on your equipment list. Your best clients will probably tell you that it begins with your understanding of their business, and understanding how they use print to help drive...
It’s hard to get the work out on time, on budget, and to the quality standards your clients deserve every day. It becomes increasingly difficult with the changing dynamics of the workforce and client expectations. How would your departmental leaders do if they had to...
Finding and earning new business has never been a cakewalk, it just seems like it’s even harder these days. Could be a mix of several factors. Some of the more established sales reps have reached cruising altitude and while they do a great job of nurturing their...