Strategy Planning on a Note Card

This blog originally published in Printing Impressions   As many print businesses thrive, expand their services, and continue to look for that next big thing, a reminder that strategy planning remains an important part of integrating that new initiative into your existing offering. I’m a big believer in business planning as the days of build […]

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Top-Performing Companies Connect the Dots for Customer Success

This blog originally published in Printing Impressions.   Characteristics of top-performing companies cover a broad range of areas. While very few are exactly like, it been my experience that they do share many similar themes. These characteristics are woven into the fabric of who they are and how they operate. They are not from a textbook, […]

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Why You Should Manage Your Accounts and Sales Efforts Like a Business

This blog originally published in Printing Impressions.   How’s your business? What are some of the key indicators you look at to gauge whether you’re on the right track or not? This subject came up when I was thinking of a cousin of mine that operates a small restaurant. It’s a small-town local eatery, the […]

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The Importance of Integrating Cultures During an Acquisition

This blog originally published in Printing Impressions   The good news is that the acquisition closed and the puzzle pieces are starting to come together. The clients were all contacted and the vibe was that they are all in and excited about the two companies joining forces. So, the hard part is over right? Well, the […]

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Tether, Fasten and Link Your Communication Efforts

This blog originally published in Printing Impressions   Tether, fasten, and link virtually mean the same thing — connect. So, what point am I trying to make? Getting connected to your customers, getting your services and technology connected, and getting your team connected have never been more important than it is today. Things move fast, clients […]

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Your Leadership Team – Reaching Your Profit Potential

This blog originally published in Printing Impressions   What does your leadership team look like? It should include your key managers and company leaders, those who play a significant role in making your clients happy doing business with you, attract the best people, produce great work and — a byproduct of those efforts — help you to […]

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