Top-level baseball players know their numbers. Every time they complete an at-bat, they know how those results will affect their averages. They strive to get better every day, knowing that even the slightest improvement could lead them to a better contract or into the...
The Philie Group Blog
Printing
Align Your Capacity to Minimize Constraints
In the quest for machine productivity and efficiency, what can get lost is how well you are doing at completing projects. After all, we can’t invoice the project until it is shipped or in the mail. We see company KPIs with all types of metrics on speeds and feeds and...
Structure Your New Service Offering for Success
As you walk through the show floor, you can’t help but imagine how that new service or technology would fit into your business. You just know that your customers are going to fall in love with that new service. And you are certain that your prospects will say yes once...
Era of Bloated Paper Inventories: Job Velocity and Cash – Both are Good
The post-pandemic supply chain issues have changed the business landscape in many ways. A dramatic effect for printers has been the availability, and pricing of paper. Most companies have weathered this storm but not without the battle scars to show for it. These...
Earning Your Customer’s Trust
While cooling my heels waiting for one of my recent flights, the airline sent me a text forty minutes prior to our scheduled departure. The message says the flight coming in is departing late due to having to adjust weight issues. Not sure what that means, but OK....
Halftime Is Over. What’s the Next Play, Coach?
The players and spectators stare at the scoreboard during the game. Some hope that the clock slows down as they are behind, and need more time. The team that is ahead hopes the referees let them play so that there are no whistles and the time moves on without...