It’s critical that you clearly define what problem you are trying to solve as you introduce a new initiative. Whether it’s a software application, a continuous improvement journey, or a new CRM, a clearly defined objective will help everyone sign on to the mission....
What day is it? What day is it? Oops, it’s the senior leadership team meeting day and you’re not prepared! Don’t let this happen to you. First of all, congratulations on actually having a senior leadership team meeting. While it may seem quite ordinary, it is not...
A day in the life of a printing company owner, CEO, or president, could make your head spin. It’s not for the faint of heart and there’s always plenty to do. Having a good system and a good team to help prioritize, delegate, and engage others are success factors that...
It goes without saying for any business, but in particular for those in the graphic communications space, that having an engaged workforce has never been more important. I get to work with printing companies throughout the country and witness the value of having teams...
A quick note to all sales leaders about your next sales meeting. When I observe some of the leading companies, there are three things that their sales teams are always working on — finding new customers, adding services and depth to existing relationships, and...
It’s with joy that parents welcome their children into the family business. While many of the kids grew up in the business, sweeping floors and often times getting in the way, there are several paths that grown children can take as they consider entering the business....