Leading a print business shouldn’t be a solo sport. Going it alone can curtail your ability to grow and to take on the challenges of the day. So, if not solo, then what? The top leaders I’ve seen have built two strong teams around them. There’s an internal team that...
Most Printing company MIS systems are chalk full of data and production information. A few challenges though, are how to extract them in a meaningful way, and then who’s going to own those numbers and defend them – good or bad? If nobody owns the numbers, then nobody...
In this age where providing quick pricing can often get you the project, speed alone may not be enough to get you the account. First, make sure that you are chasing the right type of accounts – those that you have a clear competitive advantage with. And before you...
Too many hiring processes start off in the wrong direction. A role opens up, someone drafts a job description and it gets posted. The first thing you know, resumes come pouring in and its game on. Where the process begins hitting the guard rails is when the hiring...
Every week brings a pile of decisions with real money and real consequences to your desk. Do you invest in a new press? Upgrade the space, or bring on that new hire you’ve talked about for months or, add that software that the vendor keeps pitching? All of this sits...
“I should’ve seen this coming,” he told me. “I just kept hoping it wouldn’t really happen.” That phone call still haunts me. This isn’t a story about a bad businessperson. This is a story about having the warning signs, the leading indicators, and not doing...