Leading a resilient business is, as Rocky would say, not all sunshine and rainbows. There’s hard work that goes into solving the many issues that come along the way. It’s striving to be adaptable and continuing to learn and grow. It’s developing strong relationships...
Being a member of a peer group is hard work. These groups are not for the thin skinned. For them to work, each member must be honest about their business and be prepared to give as much as they get. As Rocky Balboa once said, “The world ain’t all sunshine and...
Growing revenue in a printing business has never been more challenging. The clients are difficult to reach, the sales cycles for enterprise level accounts can be long, and the lines between customer service, account management, and actual selling are blurred. The good...
Combining two companies can be demanding and time consuming for the senior staff as well as the employees, clients, and suppliers. If you’re the buyer, take the lead to anticipate the obstacles that will come up. The reality is that there will always be some unknowns,...
There’s no shortage of day-to-day business impediments, in any business, but particularly in the printing business. Your day is consumed by people issues, clients, equipment and productivity challenges, and outside suppliers and business professionals. And that’s on a...
You’ve got a great team of people at your business. In fact, you tell your customers and prospects every day that your staff is the strength of your business. As the leader of your organization, you have a responsibility for nurturing and coaching that team each day...