Your customers buying habits have changed, your business mixed has changed, and things just aren’t the same as they once were. How has your business strategy changed? What have you put into place that allows you to get closer to your customers? Working towards being more of a customer-centric business has never been more important. […]
Your customers are slowly emerging from the health crisis. The focus and alignment of your efforts will be critical success factors to how well your company re-engages with them. While the goal is to refill your pipeline and to get some work in the shop, the business, and how you get it may not look […]
When was the last time you took a hard look at how well your business executes? Some basics include, did we get the project right, did we get it out on time and did the client like it? How about, did we do it within the budget that the client agreed to? Here’s another, did […]
All that you have to sell is your time. That doesn’t only apply to those who sell, but to literally everyone in the business. What you know is based on a collection of your experiences, who you speak and meet with, what you read, and the tasks that you perform. Your time is extremely valuable […]
It’s fair to say that the owners, CEOs, and senior team members at many printing companies are getting closer to retirement. To ensure the continued sustainability of the business, it’s important to invest the time, energy, and resources necessary to train the next generation. The next generation includes your daughters and sons, nieces and nephews, […]
Leading through uncertain times can create challenges that no one has really prepared for. Deciding when to act when dealing with situational fatigue is difficult. Particularly while facing potential irreversible business trends. These times create an unprecedented need for rational thought and problem solving. There will be many unknowns as business tries to emerge from […]
After a long pause, customers are beginning to go back to their offices and resume the business at hand. Not all, but many — and it certainly depends on what part of the country you’re in. It would be wishful thinking to imagine that the sales pipeline will fill to capacity in the next few […]
Does your business have the resiliency that it needs to survive and thrive during chaos? Resiliency can mean bouncing back to where you were. For some organizations that will be just fine, while for others, it may not be enough. Now is the time you should be evaluating where you are and how your team […]
It’s been tough sledding out there. You’re focused on lives and livelihoods with no clear roadmap or weather forecast. Dealing with uncertainty, you’ve managed to clean, organize the plant and produce the work that’s come in. For many it has been a 20% to 80% decrease in revenue, with no clarity for the weeks ahead. […]
Some begin each day by asking, “what am I going to do in order to get better today” and end each day with, “how’d I do today?” If you already subscribe to that line of thinking, you can stop reading now. Top performers and athletes live by this every day. They don’t need a global […]