A while back I asked if it was time to re-think the structure of your sales and client facing teams. Maybe you’ve had some reservations about how to make the transition. If you’re like many printing company owners, you’ve got an experienced group of sales folks who’ve...
Companies typically don’t go out of business because they lose money in a month, or a quarter, or for the year. They go out of business because they run out of cash. It can just as easily happen to those companies who are making a profit. These operators sometimes...
When you watch top athletes perform, they always look cool, calm, and collected. You might say they make things look easy. What we don’t see is the work that they put into their years of training and practice sessions. That work is designed to take them beyond their...
Businesses have client facing teams that are made from a combination of business development reps, account managers, and customer service or project managers. Different companies have different titles for these groups, but they fill the role of hunting for new...
Being a member of a peer group is hard work. These groups are not for the thin skinned. For them to work, each member must be honest about their business and be prepared to give as much as they get. As Rocky Balboa once said, “The world ain’t all sunshine and...
Great business leaders use passion to fuel their organizations. That passion could be about making money, providing opportunities to staff members, or serving customers. Maybe it’s about being the first to introduce the latest technology and steer the market or manage...