It starts with knowing what you are good at, and no, it’s probably not something highlighted on your equipment list. Your best clients will probably tell you that it begins with your understanding of their business, and understanding how they use print to help drive...
Take a hard look at how decisions are made in your business. Do things flow to the top or are decisions made at the lowest possible level? Does your organizational structure encourage folks to make the appropriate decisions, or do they feel stymied? We’ve all been in...
Being a member of a peer group is hard work. These groups are not for the thin skinned. For them to work, each member must be honest about their business and be prepared to give as much as they get. As Rocky Balboa once said, “The world ain’t all sunshine and...
Combining two companies can be demanding and time consuming for the senior staff as well as the employees, clients, and suppliers. If you’re the buyer, take the lead to anticipate the obstacles that will come up. The reality is that there will always be some unknowns,...
Since you were a kid, you’ve been working to break through to the next level. It didn’t matter what it was. Whether it was the dance team tryouts, the next level little league squad, or the advanced math class, you put the time and effort into reaching that next...
All businesses have something that they do better than others. Or at least their customers think they do. This is where the crisscross lines of reality and perception appear on the graph. The opportunity for company leaders is to fully grasp how they stand out from...