If you’ve been running a printing business for any length of time, you already know the stakes are high. You’ve invested heavily in time, money, reputation and the margin for error can feel razor thin. Whether you’re the founder who built the business from scratch,...
If you lead a printing business, standing still is not an option. Technology evolves, customer expectations shift, and the competition never stops getter closer. Yet, many companies still hesitate to try something new because of one big fear: what if we fail? The...
In today's rapidly evolving printing industry, business owners face a critical strategic decision: whether to pursue steady, incremental growth or embrace a more aggressive, exponential growth trajectory. Both options carry risks – and I’m not convinced there’s a...
When the waiter walks by your table in the restaurant, you raise your hand slightly to indicate that it’s time for the check because it’s time to go. If you are considering raising your hand and selling your business, let’s review some of the things that you can work...
When we last looked at this, we identified five critical areas: sales, financial, operating performance and customer satisfaction as the vital components that should be on your management dashboard. While few dashboards I’ve seen have all five of these...
Should you focus on taking care of the customers that you currently have, or place an emphasis on winning new business and new opportunities? The answer is yes – both. But now comes the hard part, which is how to do both effectively. Solid relationships enable...