Learning from your customers can lead to better account retention and new business opportunities. The first thing to learn from your customers is why they selected you in the first place. They had many choices, including the option to stay with the incumbent supplier....
The Philie Group Blog
Leadership
Tips for Bringing Your Children Into The Family Business
The printing industry is lead by entrepreneurs who started a business to fulfill their vision. And guess what, those entrepreneurs had families. Those families are often engaged in the business. At times it could be brothers or sisters, and ultimately leads to adding...
Where Do You Go From Here: Planning Your Growth
Firms are finding themselves in good financial standing as the industry re-emerges from the pause that the pandemic brought upon them. Through careful planning, proper resource allocation and the assistance of stimulus funds, balance sheets are strong. Senior teams...
Be the Best at What You Do
Being the best at what you do, and doing it every day is hard work. As a leader, what are some things that you can do to help bring out the best in your people? Start by looking at what they might be looking for at work. It may not be only the paycheck or the fact...
Focus, Engage, and Invest In Your People
Printing companies throughout the country are re-emerging. And as they do, they place a tremendous value in having their teams work well together. They respect the passion and the pride that each employee brings to their job every day. The majority of the people go to...
Is Your Sales Approach Still Working?
Sales, sales, sales. As the economy begins to take off, you are doing all you can to win your share of the business. How is that going? Granted, business in your region may not be at 100% yet. And as time goes by, there may be parts of the business that never fully...