Strategy Planning on a Note Card

This blog originally published in Printing Impressions   As many print businesses thrive, expand their services, and continue to look for that next big thing, a reminder that strategy planning remains an important part of integrating that new initiative into your existing offering. I’m a big believer in business planning as the days of build […]

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Top-Performing Companies Connect the Dots for Customer Success

This blog originally published in Printing Impressions.   Characteristics of top-performing companies cover a broad range of areas. While very few are exactly like, it been my experience that they do share many similar themes. These characteristics are woven into the fabric of who they are and how they operate. They are not from a textbook, […]

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Three Key Steps to Stop the Leaks and Improve Your Financial Results

This blog originally published in Printing Impressions.   When I recently wrote about having a good dashboard, I mentioned that one of the common denominators we see with leading companies is that they have good information — meaningful, relevant, and timely. Well, what if you receive that information and you aren’t pleased with the results? […]

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Validate Your Spot on the Team

This blog originally published in Printing Impressions.   Over the weekend I was reading about the professional ice hockey teams that were evaluating, and either trading or re-signing of a few of my favorite players. The articles by the sportswriters were focused on the player’s stats, their leadership traits, and how well they fit within […]

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Validate Your Seat at the Table

This blog originally published in Printing Impressions.   You probably have varying levels of relationships with your customer base. I’m not referencing whether or not you have become friends with your customer, but rather, what level of business relationship have you earned? There are three progressive tiers that I like to look at. And while […]

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Why You Should Manage Your Accounts and Sales Efforts Like a Business

This blog originally published in Printing Impressions.   How’s your business? What are some of the key indicators you look at to gauge whether you’re on the right track or not? This subject came up when I was thinking of a cousin of mine that operates a small restaurant. It’s a small-town local eatery, the […]

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5 Critical Components of Your Dashboard

This blog originally published in Printing Impressions   When we look at leading companies, one of the common denominators is having good information — meaningful, relevant, and timely information. Running a business that’s involved in delivering custom manufactured products in a limited timeframe leaves little room for error, and having the right information available is […]

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The Art of Leadership – Making Decisions

This blog originally published in Printing Impressions   There has got to be a study of how many decisions leaders have to make on an average day. Any guesses? They range from simple yes or no decisions to those that affect capital expenditures and the livelihood of your staff. It is clear that none of […]

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