Innovators and industry leaders can make managing a complex business look easy. Some may look at those businesses and say they are successful because they have the best people, or great clients. By looking under the hood though, you might also find that they have...
As you work to transition your business from here to there, the strength and consistency of your leadership will be challenged. Leading is not a sometimes thing and strong leaders know the impact that doing the right things can have on a business. Your stakeholders...
There’s an argument some make that the pandemic did not cause all the hiring challenges that printers face today, but what the pandemic did was accelerate trends that were already in place. What do you think? I believe that the trends were already visible, and whether...
After a long pause, customers are beginning to go back to their offices and resume the business at hand. Not all customers, but many. The rate and pace of re-entry is influenced by what part of the country and which market segments your customers are in. It would be...
When you first meet them, they are charismatic, curious, and always ready to help. They excel at developing relationships and use them to leverage what they need to succeed. They can often view the rules of engagement as suggestions, or meant for someone else. And,...
The printing industry is fueled by innovation. You see it every day, all around you. And while this is not a new trend, the pace of innovation seems to have accelerated. But what does innovation really encompass? The new products coming out of the digital, inkjet and...