The best printing companies I know don’t win only because they have the latest press or the best go to market strategy. They win because they’ve nailed the people puzzle: the right people in the right seats, doing the right things, for the right reasons. It...
Printing companies don’t become market leaders by accident. The ones that can consistently deliver on time, win the right kind of work and make it easy for customers to say “yes” aren’t just lucky. Although being lucky sometimes isn’t a bad thing. Overall, they are...
In today's rapidly evolving printing industry, business owners face a critical strategic decision: whether to pursue steady, incremental growth or embrace a more aggressive, exponential growth trajectory. Both options carry risks – and I’m not convinced there’s a...
Clarity is key for building confidence and empowerment within a team. When expectations, roles, and objectives are clear, employees have a better understanding of how their contributions fit into the bigger picture, which reduces ambiguity and promotes ownership of...
When the waiter walks by your table in the restaurant, you raise your hand slightly to indicate that it’s time for the check because it’s time to go. If you are considering raising your hand and selling your business, let’s review some of the things that you can work...
When we last looked at this, we identified five critical areas: sales, financial, operating performance and customer satisfaction as the vital components that should be on your management dashboard. While few dashboards I’ve seen have all five of these...