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Three Steps to Becoming More Customer Centric

Three Steps to Becoming More Customer Centric

This blog originally published in Printing Impressions.   Sales leaders go to market with solutions to the problems their customers face and are able to execute them on a consistent basis. They invest in new devices, technology, and workflow automation not...

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How to Foster and Encourage Sales Growth

How to Foster and Encourage Sales Growth

This blog originally published in Printing Impressions   If you offered unlimited commissions to your sales team, they would naturally all want to sell more, right? It’s clear that some sales people try to max it out each and every year while the majority though,...

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Expectations and a Mirror

Expectations and a Mirror

Previously published in PI World   It’s a great time to be in this business! Client projects continue to get more complex with multiple versions and complex mail lists, and printing requirements that have not let up. Timelines continue to creep shorter and the...

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We Need More!

We Need More!

*This post originally published in Printing Impressions   Let’s see if you’ve witnessed this situation before: The new sales rep is leaving the office to make sales calls. The owner meets her in the hallway and asks “what’s going on today?” She replies that she...

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Demo’s, Engagement and Puzzles

Demo’s, Engagement and Puzzles

*This post originally appeared on Printing Impressions   You still make money by spinning cylinders and generating clicks right? But how you get that business continues to evolve. Your job as the sales or company leader is to make sure your sales team gets the...

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Risk and Responsibility, Part 1

Risk and Responsibility, Part 1

As owners and members of the leadership team, you deal with the risk and responsibility for getting it right, making it right and keeping it right for the business, your employees and your customers. I’ve previously written about the importance of the three P’s -...

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