This blog originally published in Printing Impressions. As owners and members of the leadership team, you deal with the risk and responsibility for getting it right, making it right and keeping it right for the business, your employees and your customers. I’ve...
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Learn From Your Clients
This blog originally published in Printing Impressions. All customers are good, some are just better than the others. Or are they? As we approach the end of the year, it’s not a bad idea to take a good close look at your clients to see what you can learn, and...
Asking Questions and Curiosity
This blog originally published in Printing Impressions. As the leader of the business, you’re expected to have all the answers. Sometimes though, the biggest impact is made by the questions you ask, not answer. They may be technical questions or about a new...
Building Your Team
This blog originally published in Printing Impressions. Working on your business is not a luxury, it’s a must do. The challenge is to find, and make the time to do it. Take a good look at how you’re spending you time and whether or not you are consumed by the...
Become the Leader Your Company Deserves
This blog originally published in Printing Impressions. Congratulations, whether you have recently been anointed as the leader of the business, or you started the company 30 years ago, your organization needs a steadfast leader at the top of the food chain, and...
Three Steps to Becoming More Customer Centric
This blog originally published in Printing Impressions. Sales leaders go to market with solutions to the problems their customers face and are able to execute them on a consistent basis. They invest in new devices, technology, and workflow automation not...






