This blog originally published in Printing Impressions. All customers are good, some are just better than the others. Or are they? As we approach the end of the year, it’s not a bad idea to take a good close look at your clients to see what you can learn, and...
This blog originally published in Printing Impressions. As the leader of the business, you’re expected to have all the answers. Sometimes though, the biggest impact is made by the questions you ask, not answer. They may be technical questions or about a new...
This blog originally published in Printing Impressions. Family owned or controlled graphic arts companies have been the core of the industry for years. And obviously not just in this industry, but throughout the business world. I don’t have the recent stats,...
This blog originally published in Printing Impressions. Running a profitable business is no easy task these days. The arrows are coming from all directions and as a CEO, you must be able to stay focused, on point, and have a handle on what’s happening in your...
This blog originally published in Printing Impressions. Working on the business gives you the opportunity to step back from the day-to-day minutia of urgent to-do’s and handling other people’s issues. While these day-to-day issues are important to keeping the...
This blog originally published in Printing Impressions. Whether it was debating what to do about the bad hire, or the good employee who has stopped trying, or that your to-do list continues to grow as you watch your efforts far outweigh your accomplishments…no...