Finding ways to help your managers be more effective can drive multi-level results for your business. Business leaders are always searching for ways to improve their reliability, dependability, and trust in all they do with their customers. One way to do this is to...
Jim was the general manager of a large printing company. I worked there early in my career as a customer service rep along with 10 other CSRs. The work we did was all critical color and ran on sheetfed and heat set web offset presses. Jim was a big guy and had hands...
Some days it’s hard to inspire ourselves, let alone anyone else. But when you sit in that corner office, getting your team to play to their true potential is part of the job. Heck, it’s even more than that, it’s a privilege to be in front of your team, inspiring them...
Whether you’re an owner of a business, a senior leader, or a sales representative, it’s easy to fall into a trap of day-to-day inaction. Sometimes known as failure to launch or kicking the can down the road. You get inundated with a range of issues and opportunities...
What’s the economy going to do, what will the cost of borrowing be, and will you have enough people to staff your operation? And yes, what are your customers seeing in their business? All valid concerns for business leaders during uncertain times. Your options aren’t...
The post-pandemic supply chain issues have changed the business landscape in many ways. A dramatic effect for printers has been the availability, and pricing of paper. Most companies have weathered this storm but not without the battle scars to show for it. These...