Let’s be honest, most sales meetings are viewed as a tax. You pull your team out of their normal paces, away from clients and prospects, into a room where a manager reads pipeline numbers everyone already is aware of. People leave feeling managed, and not motivated....
The market has changed at an unprecedented rate, your customers have changed, but a lot of print sales behaviors haven't. But with change, comes opportunity. The potential now lies in the ability and desire of the management team to refocus the direction of the sales...
Ask most print company owners what’s holding their business back and you’ll hear many of the same answers: equipment cost, technology gaps, difficulty winning new work and a competitive market. I almost never hear anyone say, “honestly, I think it’s the people.” But...
We’ve seen this movie before. You’ve got a press or bindery operator who can fix any mechanical or technical issue in seconds. They’re the ones who save the jobs that go sideways. But here’s the question that needs to be asked: what if keeping them on the production...
Most leaders think they have a “people issue.” In reality, they often have a clarity issue. What does this mean–and it’s not about modifying your eyeglasses prescription. My experience tells me that it begins with having clear expectations for the role and what...
As we come to the close of another year, I want to share my view of the top three things print leaders should lock in on as they press forward to the new year. These would be relevant whether they’re riding a holiday wave of business or staring at a little too...