Finding ways to help your managers be more effective can drive multi-level results for your business. Business leaders are always searching for ways to improve their reliability, dependability, and trust in all they do with their customers. One way to do this is to...
Jim was the general manager of a large printing company. I worked there early in my career as a customer service rep along with 10 other CSRs. The work we did was all critical color and ran on sheetfed and heat set web offset presses. Jim was a big guy and had hands...
Some days it’s hard to inspire ourselves, let alone anyone else. But when you sit in that corner office, getting your team to play to their true potential is part of the job. Heck, it’s even more than that, it’s a privilege to be in front of your team, inspiring them...
Creating your strategic business plan doesn’t happen by accident. It’s a huge commitment of time and resources, with the expectations of achieving your key goals and objectives. It is an intentional effort. The plan is a result of countless discussions, what if’s, and...
Who you spend time with, what you read, and who you speak to before making key decisions all contribute to your personal database — your knowledge base. Of course, there are many more factors that go into building your breadth of knowledge. Your professional work...
Printing company owners like to say that their people are a key differentiator for them in the marketplace. They hire the best available, and have the most loyal employees around. Within that group of capable team members, there are those that stand out from the rest....