It starts with knowing what you are good at, and no, it’s probably not something highlighted on your equipment list. Your best clients will probably tell you that it begins with your understanding of their business, and understanding how they use print to help drive...
It’s hard to get the work out on time, on budget, and to the quality standards your clients deserve every day. It becomes increasingly difficult with the changing dynamics of the workforce and client expectations. How would your departmental leaders do if they had to...
Finding and earning new business has never been a cakewalk, it just seems like it’s even harder these days. Could be a mix of several factors. Some of the more established sales reps have reached cruising altitude and while they do a great job of nurturing their...
Being a member of a peer group is hard work. These groups are not for the thin skinned. For them to work, each member must be honest about their business and be prepared to give as much as they get. As Rocky Balboa once said, “The world ain’t all sunshine and...
Combining two companies can be demanding and time consuming for the senior staff as well as the employees, clients, and suppliers. If you’re the buyer, take the lead to anticipate the obstacles that will come up. The reality is that there will always be some unknowns,...
There’s no shortage of day-to-day business impediments, in any business, but particularly in the printing business. Your day is consumed by people issues, clients, equipment and productivity challenges, and outside suppliers and business professionals. And that’s on a...