As you prepare to take your business from your current state to your desired future state, begin with a thoughtful examination of your internal resources. Your staff, equipment, technology, and how well you integrate those three areas to solve client problems. This...
New customers are certainly hard to come by, and the last thing you want to do is lose a customer. That said, all customers are not the same. I’ve often used the phrase, all customers are good, some are just good-er than others. A strategic account review is designed...
Technology has always been a big part of the printing industry. Every time there’s been a major advancement in capabilities, technology played a central role. A trend that we see more of today is how the leaders optimize technology to run the business. This enables...
In the quest for machine productivity and efficiency, what can get lost is how well you are doing at completing projects. After all, we can’t invoice the project until it is shipped or in the mail. We see company KPIs with all types of metrics on speeds and feeds and...
As you walk through the show floor, you can’t help but imagine how that new service or technology would fit into your business. You just know that your customers are going to fall in love with that new service. And you are certain that your prospects will say yes once...
As top line revenue grows, there is a need to add capacity to keep up with the demand. That capacity can come in various ways. It could mean adding additional shifts to existing equipment, adding new or different equipment, or becoming more productive with the people...