Hey, when are you going to teach me what you know? What else should I know going forward? While the next generation may not come out and say that, they are most likely thinking it. They want to be as successful as you were, maybe more successful. You know who else is...
The effectiveness of the sales team in generating net new business remains an ongoing concern for most sales leaders and CEOs that I hear from. It’s not because they don’t want new business, for many it’s that they are busy being the account manager with the customers...
A hiring strategy means different things to different people. It certainly means different things post-pandemic. Finding experienced labor and the work-from-home movement have created challenges that we have not seen before. From the production floor to the customer...
As you prepare to take your business from your current state to your desired future state, begin with a thoughtful examination of your internal resources. Your staff, equipment, technology, and how well you integrate those three areas to solve client problems. This...
New customers are certainly hard to come by, and the last thing you want to do is lose a customer. That said, all customers are not the same. I’ve often used the phrase, all customers are good, some are just good-er than others. A strategic account review is designed...
Companies are reporting record year over year sales increases for the most recent year. We’ve seen many that have recorded increases greater than 20% from the prior year. Congratulations to them all. Yet these same companies are frustrated with the overall composition...