A while back I asked if it was time to re-think the structure of your sales and client facing teams. Maybe you’ve had some reservations about how to make the transition. If you’re like many printing company owners, you’ve got an experienced group of sales folks who’ve...
The Philie Group Blog
Leadership
How to Identify Emerging Leaders, Part Two
The opportunity that you have as a leader is to help recognize the potential in your emerging leaders and to provide a pathway for their development. These could be junior staff members, department managers, or team leads. Empowering them is crucial for their growth,...
Manage Your Cash, or It will Manage You
Companies typically don’t go out of business because they lose money in a month, or a quarter, or for the year. They go out of business because they run out of cash. It can just as easily happen to those companies who are making a profit. These operators sometimes...
Four Tactics to Achieve Operational Excellence for Your Printing Company
The printing industry continues to evolve, with technology advancements, changing customer preferences, and economic fluctuations reshaping the landscape. To thrive in this sector, achieving operational excellence is crucial for printing companies. What is operational...
Make Your Client-Facing Team a True Competitive Advantage
Is it time to re-think the structure of your sales and client-facing teams? If you’re getting all the business you need, and your plant is consistently on full, I’m not sure I’d change anything. However, if you’re not getting what you need, are the ongoing tweaks to...
Sales Prevention Departments
Businesses have client facing teams that are made from a combination of business development reps, account managers, and customer service or project managers. Different companies have different titles for these groups, but they fill the role of hunting for new...