The sales department is humming. Reps coming in and out of the office, phones are ringing, emails are chiming, and the estimating department is backed up with many quotes to do – but the question I’ve got to ask is: are they busy with transactions and jobs, or are...
“Structural change rewrites the rules. And structural change redefines our industry.” That statement was oh so relevant in the 2007 NAPL State of the Industry report. Nearly two decades later, that statement hasn’t aged – it’s matured. The opportunity...
As we come to the close of another year, I want to share my view of the top three things print leaders should lock in on as they press forward to the new year. These would be relevant whether they’re riding a holiday wave of business or staring at a little too...
If there’s one universal truth in leadership, especially in the print industry it’s this: it’s awfully hard to lead others when you’re still trying to lead yourself. You can have the title, the corner office, the decades of experience, and the reputation for “knowing...
Running a printing company isn’t about luck, it’s about precision (although being lucky doesn't hurt). It’s about knowing where you stand every single day. The best-run print company leaders know their numbers. They know their productivity numbers. They know their...
The best printing companies I know don’t win only because they have the latest press or the best go to market strategy. They win because they’ve nailed the people puzzle: the right people in the right seats, doing the right things, for the right reasons. It...