Since you were a kid, you’ve been working to break through to the next level. It didn’t matter what it was. Whether it was the dance team tryouts, the next level little league squad, or the advanced math class, you put the time and effort into reaching that next...
Top-level baseball players know their numbers. Every time they complete an at-bat, they know how those results will affect their averages. They strive to get better every day, knowing that even the slightest improvement could lead them to a better contract or into the...
New customers are certainly hard to come by, and the last thing you want to do is lose a customer. That said, all customers are not the same. I’ve often used the phrase, all customers are good, some are just good-er than others. A strategic account review is designed...
In the quest for machine productivity and efficiency, what can get lost is how well you are doing at completing projects. After all, we can’t invoice the project until it is shipped or in the mail. We see company KPIs with all types of metrics on speeds and feeds and...
Just as a ship relies on a compass and navigation tools to get from here to there, a business needs those same tools. A business relies on the goals to get from the current state to their future state – getting from here to there. Once the goals are established, the...
As you walk through the show floor, you can’t help but imagine how that new service or technology would fit into your business. You just know that your customers are going to fall in love with that new service. And you are certain that your prospects will say yes once...