The world of sales has changed, and not just because of technology. The change runs deeper than new tools or platforms. It’s about how we connect, how we add value, and how we build trust. The strongest salespeople today aren’t the loudest, the busiest, or the most...
The role of the leader has never been more important for businesses that want to thrive. It’s not only about guiding the company toward profitability, keeping clients happy, and maintaining an engaged team, in the big picture, it’s about leading the room. The...
Running a printing company isn’t about luck, it’s about precision (although being lucky doesn't hurt). It’s about knowing where you stand every single day. The best-run print company leaders know their numbers. They know their productivity numbers. They know their...
Print business leaders often think the biggest challenges are talent, technology, or market conditions. Not dismissing these at all, but one that is often overlooked is internal, the belief that we’re already doing all we can. This mindset can quietly cap growth,...
In most of the printing companies I’ve known, sales energy naturally gravitates toward customer retention. And that’s understandable as these are the relationships that pay the bills, keep presses running, and builds trust over time. Sales reps and account managers...
What’s the next big thing you’re working on as the CEO of your business?Is it an offensive move or a defensive one? Or is it both? Most printing company leaders I talk to can rattle off a few of their key priorities. Maybe it’s new equipment, a technology enhancement,...