Every business is working on something to improve these days. Whether it’s trying to be more proficient at what they’re currently doing or being in a pivot stage while making the transition to new markets and products. The senior team spends hours huddled in meetings...
The Philie Group Blog
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Onboarding New Customers
Winning new business has never been more important, and has never been more challenging. With that, you can’t afford to leave anything to chance. If you have a printing organization that is trying to secure accounts, versus transactions, you know that the solutions...
Earning Your Customer’s Trust
While cooling my heels waiting for one of my recent flights, the airline sent me a text forty minutes prior to our scheduled departure. The message says the flight coming in is departing late due to having to adjust weight issues. Not sure what that means, but OK....
Don’t Lose Sight of Your Cash
This year has been challenging on many fronts, but particularly with material and supply side challenges. You need paper to print on, right? So when material becomes available for sold work, or in anticipation of future projects, printers purchase as much as they can....
Leverage your Competitive Advantage to Win New Business
What is the greatest competitive advantage you have over your competition? Maybe you have several areas that you feel are a competitive advantages in the markets you serve. Ok, what are they? If I were to ask five people in your company what they were, would their...
Working the Plan and Fighting Fires — Know the Difference
Creating your strategic business plan doesn’t happen by accident. It’s a huge commitment of time and resources, with the expectations of achieving your key goals and objectives. It is an intentional effort. The plan is a result of countless discussions, what if’s, and...