Uncertain times make it very difficult to work in the business, as well as on it. As they say, it’s difficult to think long term while you’re knee-deep in alligators. No offense to the alligators. The market redistribution and economic uncertainty continues for many...
Growing revenue in a printing business has never been more challenging. The clients are difficult to reach, the sales cycles for enterprise level accounts can be long, and the lines between customer service, account management, and actual selling are blurred. The good...
What do you do with folks that aren’t right for the job, and don’t want your help to fix it? Maybe it’s an individual who has been a loyal employee and has moved up through progressively important roles. I recently shared some ideas about how to increase the...
There’s no shortage of day-to-day business impediments, in any business, but particularly in the printing business. Your day is consumed by people issues, clients, equipment and productivity challenges, and outside suppliers and business professionals. And that’s on a...
You’ve got a great team of people at your business. In fact, you tell your customers and prospects every day that your staff is the strength of your business. As the leader of your organization, you have a responsibility for nurturing and coaching that team each day...
Hey, when are you going to teach me what you know? What else should I know going forward? While the next generation may not come out and say that, they are most likely thinking it. They want to be as successful as you were, maybe more successful. You know who else is...