Your success has hinged on a great understanding of how you make money, what you believe in, and how you clearly differentiate yourself in the marketplace. Congratulations. But there are several things that you know you should be doing but are not. These are not...
Leading a resilient business is, as Rocky would say, not all sunshine and rainbows. There’s hard work that goes into solving the many issues that come along the way. It’s striving to be adaptable and continuing to learn and grow. It’s developing strong relationships...
Being a member of a peer group is hard work. These groups are not for the thin skinned. For them to work, each member must be honest about their business and be prepared to give as much as they get. As Rocky Balboa once said, “The world ain’t all sunshine and...
Uncertain times make it very difficult to work in the business, as well as on it. As they say, it’s difficult to think long term while you’re knee-deep in alligators. No offense to the alligators. The market redistribution and economic uncertainty continues for many...
Technology has always been a big part of the printing industry. Every time there’s been a major advancement in capabilities, technology played a central role. A trend that we see more of today is how the leaders optimize technology to run the business. This enables...
Jim was the general manager of a large printing company. I worked there early in my career as a customer service rep along with 10 other CSRs. The work we did was all critical color and ran on sheetfed and heat set web offset presses. Jim was a big guy and had hands...